At Outsta, we strive to provide the best possible experience with our products and services. If you are not completely satisfied with your purchase, please read our Refund Policy below.

1. Eligibility for Refunds
Refunds are available for purchases made directly from Outsta under the following conditions:

• You must request a refund within 14 days from the date of purchase.
• The request must be accompanied by proof of purchase (e.g., receipt, order confirmation).
• The product or service must be unused and in original condition, if applicable.

2. Non-Refundable Items
Certain items or services are non-refundable, including:

• Subscription fees for ongoing services after the initial billing period.
• Products or services that have been customized or specifically tailored to your needs.
• Any fees associated with third-party services that Outsta has facilitated.

3. How to Request a Refund
To initiate a refund request, please follow these steps:

1. Contact our customer support team at [[email protected]] within the eligible timeframe.
2. Provide your order details, including order number and proof of purchase.
3. Clearly state the reason for the refund request.

4. Processing Refunds
Once your refund request is received and reviewed:

• If approved, we will process your refund within 10 business days.
• The funds will be credited back to the original payment method used for the purchase.
• You will receive a confirmation email once your refund has been processed.

5. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. If we make significant changes, we will notify you through our website or via email. Please review this policy periodically for updates.

6. Contact Us
If you have any questions or concerns regarding our Refund Policy, please contact us at:
Email: [email protected]
Phone: +1 (305) 332-5255
Postal Address: 19505 Biscayne Blvd Suite #2350
Aventura, FL 33180, US

Thank you for choosing Outsta! We appreciate your business and are committed to providing you with quality products and services