Jose
Expertise in client communication, ticket resolution, and payment processing
• Worked for shipping, technology, and home advisor industries with nationwide clients
• Handled communication channels such as phone calls, emails, and chats efficiently
• Is used to high volume of calls (110 calls per day) and provided excellent customer service
• Managed timely responses while taking calls to maintain a smooth workflow
• Skilled in resolving client inquiries promptly using ticketing systems for escalations
• Efficiently coordinated appointments and dispatched technicians on time
• Processed payments through credit and debit cards, bank accounts, and transactions
• Proficient in managing bookings and reservations, as well as handling warm transfers
• Toolkit: Salesforce, Zendesk, Edesk, Monday.com, Slack, G Suite, and Office tools
• Can start in a week after confirmation, has a home office setup, and is used to remote work
Experience Level
4+ years
Annual Rate
$26K/year all included based on 50 hours/week
Availability
contact for availability
Languages
English, Spanish
Hear from Our Satisfied Clients
Success Stories from Businesses Like Yours
“A Smoother Hiring Experience with Outsta”
Outsta made the hiring process a lot smoother for us. They quickly provided candidates that matched our needs, and it felt like they understood our culture. Definitely worth giving them a try.
Sarah M.
HR Manager
“A Smoother Hiring Experience with Outsta”
Outsta made the hiring process a lot smoother for us. They quickly provided candidates that matched our needs, and it felt like they understood our culture. Definitely worth giving them a try.
Sarah M.
HR Manager
“A Smoother Hiring Experience with Outsta”
Outsta made the hiring process a lot smoother for us. They quickly provided candidates that matched our needs, and it felt like they understood our culture. Definitely worth giving them a try.
Sarah M.
HR Manager
“Smart, Streamlined and Effective Recruitment!”
Outsta was a practical choice for us. They provided candidates who met our requirements and helped streamline the process. It wasn’t perfect, but it was definitely a step in the right direction.
Emily K.
Marketing Lead
“Smart, Streamlined and Effective Recruitment!”
Outsta was a practical choice for us. They provided candidates who met our requirements and helped streamline the process. It wasn’t perfect, but it was definitely a step in the right direction.
Emily K.
Marketing Lead
“Smart, Streamlined and Effective Recruitment!”
Outsta was a practical choice for us. They provided candidates who met our requirements and helped streamline the process. It wasn’t perfect, but it was definitely a step in the right direction.
Emily K.
Marketing Lead
“Finally, a Stress Free Hiring Process!”
Hiring has always been a bit of a headache for us, but working with Outsta made it easier. We found decent candidates quickly, which helped us out a lot. I’d recommend them for sure.
Mark D.
CEO
“Finally, a Stress Free Hiring Process!”
Hiring has always been a bit of a headache for us, but working with Outsta made it easier. We found decent candidates quickly, which helped us out a lot. I’d recommend them for sure.
Mark D.
CEO
“Finally, a Stress Free Hiring Process!”
Hiring has always been a bit of a headache for us, but working with Outsta made it easier. We found decent candidates quickly, which helped us out a lot. I’d recommend them for sure.
Mark D.
CEO
“Tailored Talent Solutions that Actually Work”
I appreciated how Outsta took the time to understand what we needed. The candidates they sent over were good fits, and we managed to fill our positions faster than usual. Overall, a positive experience.
Lisa R.
Operations Director
“Tailored Talent Solutions that Actually Work”
I appreciated how Outsta took the time to understand what we needed. The candidates they sent over were good fits, and we managed to fill our positions faster than usual. Overall, a positive experience.
Lisa R.
Operations Director
“Tailored Talent Solutions that Actually Work”
I appreciated how Outsta took the time to understand what we needed. The candidates they sent over were good fits, and we managed to fill our positions faster than usual. Overall, a positive experience.
Lisa R.
Operations Director
“Quick Solutions for Tight Timelines”
We were in a tight spot and needed to scale our team quickly. Outsta delivered some solid candidates in a short time. They helped us keep things moving without too much hassle.
James T.
CTO
“Quick Solutions for Tight Timelines”
We were in a tight spot and needed to scale our team quickly. Outsta delivered some solid candidates in a short time. They helped us keep things moving without too much hassle.
James T.
CTO
“Quick Solutions for Tight Timelines”
We were in a tight spot and needed to scale our team quickly. Outsta delivered some solid candidates in a short time. They helped us keep things moving without too much hassle.
James T.
CTO
Adam and his team are truly top of the line! I needed to hire someone qualified in a hurry and Adam and his team had two qualified candidates in less than 24 hours. He listened to what I wanted and matched me with exactly what I needed. The process was easy and smooth I HIGHLY recommend them to busy profesionals looking to hire quality employees. Thank you so much!
Mariana Tirado
They are absolutely amazing! The management from the interview to the hiring process and even on-board managing is scaled to perfection. Communication was a fear I had prior to engaging with the service but once I was put in front of the contractors, I understood that hiring them is an absolute no-brainer. I currently have 5 team members working virtually full time and couldn’t imagine doing it any other way.
Nathan Ben
Exceptional service! The team at OutSta went above and beyond to understand our company’s needs and provided top-notch candidates who were not only highly qualified but also a perfect cultural fit. Their professionalism, attention to detail, and responsiveness made the entire process seamless. Highly recommend their services!
Martyna Ch
I found out about Zoomployee right when the pandemic occurred. It was really convenient for expanding during the pandemic. It was extremely simple to sign up and it took less than five minutes. Their representatives greeted me with respect and courtesy through all steps. They always responded quickly. Their staffing solution helped us solve our limited office space problem. My overall experience has been amazing and I would totally recommend if your looking to grow your business in a professional standpoint. They have truly exceeded my expectations when it comes to attending my every need and following my instructions as well as giving me information that can help me grow professionally.
